Minimix Peterborough Terms & Conditions
Waiting Time
Quoted prices assume no unreasonable delay in discharge. Waiting time will incur a charge of £60 per hour after the initial 45 minutes on-site.
Access
Orders are accepted under the condition that the delivery site can be accessed by a solid road. Our drivers reserve the right to refuse delivery if they deem it may result in vehicle damage. Should delivery be aborted, the customer is responsible for any costs incurred. Minimix Peterborough holds no liability for any damage caused to roads, property, or persons on-site due to vehicle use. The customer is liable for any damages to Minimix Peterborough vehicles.
Provision must be made for drivers to wash down chutes after delivery, prior to entering the highway.
Water
Additional water impacting concrete strength or workability will be noted on the ticket/invoice or driver’s tablet. Such water is added solely at the customer’s request and risk. Extra water may affect concrete conformity.
Cancellation
Cancelled orders incur a charge of £10 per m³ ordered, with a minimum charge of £60. No charge applies for cancellations by 3 p.m. on the working day before delivery unless special processing for the order has occurred, in which case incurred expenses will be charged.
Consignments ordered and delivered must be paid in full; any returned or partial loads may incur a handling fee.
Defects
Defect liability is limited to removal and/or replacement costs. Minimix Peterborough accepts liability only if:
- No water or other materials have been added after the product was cleared for acceptance by our agent.
- Testing samples were taken during discharge per BSEN12350, BSEN206-1, and BS8500.
- Sampling, curing, and testing of specimens align with BSEN12350, BSEN12390, BSEN206-1, and BS8500. Recognizing slight compliance variations in continuous production, tests should be conducted through a UKAS Approved Test House if needed.
- We are given the opportunity to investigate and provide remedial recommendations if applicable.
Consequential Loss
Minimix Peterborough accepts no liability for consequential loss or damage.
Delays
Minimix Peterborough reserves the right to suspend or delay deliveries without penalty due to war, civil unrest, accidents, weather conditions, or other unforeseen events.
Price Variation
Prices are based on current material and labor costs at the time of quotation. Price adjustments due to changing costs will be notified in advance.
Payment
Quoted prices are based on payment by credit/debit card or pre-arranged credit terms. Minimix Peterborough reserves the right to withhold orders or deliveries if payment arrangements or credit terms are unsatisfactory or if the credit account is overdue. Payment cannot be withheld due to delivery delays. Late payments may incur interest of up to 8% per day. Legal action and additional fees may apply if the invoice remains unpaid after 14 days.
Conditions
Any contract following quotation acceptance is subject to these conditions, excluding any conditions imposed by the customer unless agreed in writing by a Minimix Peterborough Director.
Extreme Temperatures & Weather Conditions
Please note that during extreme temperatures, concrete temperature may fall outside EN206, BS8500 standards (+5 to 35°C). Your signature on the ticket indicates awareness and acceptance.
Customer Acknowledgement
The customer’s signature on the delivery ticket or tablet confirms acknowledgment and acceptance of these terms and conditions.